Marvin
A more friendly, intuitive patient experience
Collaborating with a small product team, I led 5 user research interviews to build understanding of patient needs, behaviors and pain points. I used that data to inform updates across the user journey, resulting in a more positive experience for patients seeking virtual mental health care
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Primary.Health
A more efficient grant management workflow
Managing the project, I worked closely with the client and our dev team to build a scaleable, easy-to-use grant management software with multiple interconnected user journeys in a tight timeframe. I led discovery efforts to better understand the domain space, the target users, align on requirements and refine scope. I performed rapid usability sessions with target users to validate ideas and iterate, resulting in a more streamlined, efficient experience.
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Sprinter Health
A more efficient clinician workflow
Conducted 5 user interviews and 4 field studies to explore clinicians day-to-day behaviors, pain points and needs. Using these insights, collaborated with product team on priorities and scope. Designed and tested ideas with Figma prototypes, culminating in a more user-centered experience.
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